Everyone knows that Australia is the most gambling country on the planet. Therefore, AUS punters have numerous problems with compulsive gambling. The safest online casinos in Australia help punters in case of problem gambling. Representatives of OnlineCasinoAussie.com would like to share with you their opinion on how Australia solves compulsive gambling problems using the example of one lawsuit.
Crown Resorts Casino Litigation
Recently, one of the local casinos in Australia has been judged for violating the principles of responsible gambling. Representatives of the Crown Resorts casino, which is located in Melbourne, testified in court in the case of the company’s lack of approach to responsible gambling practices. The casino was accused of not helping visitors with compulsive gambling. Responsible gambling is a key principle of trustworthy casinos. This principle stipulates that casino employees should independently identify players with addiction and help them cope with this problem instantly.
OnlineCasinoAussie reminds you of the fact that top Aussie online casinos, as well as brick-and-mortar gambling houses, always cooperate with specialized clinics and have their unique approaches to dealing with problem punters. Sometimes, gambling operators forget about responsible gambling. In Australia, this is considered a gross violation of the law. Therefore, representatives of the popular Australian casino have recently testified in court in a case of non-compliance with the principles of responsible gambling.
As part of its investigation, the Victorian Royal Commission held hearings with Crown Resorts Casino, which is located in Melbourne. The gambling operator was accused of an insufficient approach to the practice of responsible gambling. In particular, the casino management was accused of allowing punters to gamble for 37 consecutive hours. They also regularly allowed other players to play pokies and tables for more than 14 hours.
Sonja Bauer, the casino`s General Manager for Responsible Gaming https://onlinecasinoaussie.com/live-casinos/ , said in court that the gambling house has at least 15 employees to monitor and offer assistance to addicted gamblers. However, the court considered that 15 people are absolutely not enough for one of the largest casinos in the world, where about 68 thousand visitors play daily.
In particular, the Federal Judge of the State of Victoria stated that he was simply trying to understand how a handful of people could take care of people suffering from gambling. According to his words, it is impossible both physically and humanly.
What happened next
The Victorian regulator has required Crown Melbourne casino to ensure that their employees act following a code of conduct for responsible gaming. According to this code, casino reps should instantly interfere when visitors show any symptoms of gambling addiction. Furthermore, a gambling house must provide its visitors with access to the Your Play system. It allows setting both time and money limits spent on gambling.
Key signs of addiction caused by playing even at the safest online casinos in Australia:
- Impatience;
- Annoyance and bad temper;
- Instant mood changes;
- Impossibility to concentrate;
- A constant feeling of guilt;
- Sleeplessness;
- No ability to track time.
To sum up
OnlineCasinoAussie.com experts once again want to warn Australian players that large sites are the most dangerous in terms of getting problems with gambling. Thus, please play at the safest online casino in Australia to prevent addiction. If you have the slightest doubt that you have serious gambling problems, immediately visit this page. Here, you will definitely be helped.