Speaking with the indispensable Inside The Magic, Bob Chapek, Chairman of Parks, Experiences, and Products for The Walt Disney Company discussed the opening of Galaxy’s Edge in Orlando – known to fans as Batuu East – and amongst other things talked about the success of the process over in Anaheim at Batuu West.
“We got over a million people through the attraction over at Disneyland so we’re learning and it’s operating extremely well…so the fact that we don’t have backup lines is actually going according to plan. That’s not a great guest experience, so we don’t define success as 10 hour waits. We define success as great guest experiences. We like to move people through and have a great time. We have a virtual queue planned if we need to deploy it. Most of all, I think our guests are having a great time in California, and they’ll have a great time here.”
- Delilah S. Dawson
- Publisher: Del Rey
- Hardcover: 400 pages